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ABOUT US
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Company profile |
Hexin Surveying Instrument Co., Ltd. is a professional and
leading enterprise in the surveying industry in Mainland China, We specialize
in R&D and manufacturing and selling all kinds of surveying products,
including Total Station, Electronic Theodolite, Electronic Distance Meter,
Automatic Level, Laser Level, Reflector Prisms, surveying accessories, GPS
receivers, Mapping Software, etc.
The marketing model
advocated by Us is not a simple sense of "selling products", instead,
pre sale service, service during operation, after-sale service are integrated
in entire operating activities, to make the customers feel that they purchased
not only a commodity, but also a trusted professional services.
Service policy:
The charge free warranty period of the
instrument purchased by the users is 12 months (beginning from the
purchase date).
In the meantime, if the problems occur on
the instrument, the user can go to the authorized service units for
charge free consulting and warranty service.
When requiring free warranty service,
please provide warranty card (kept by the user) or a copy of the invoice.

The repair station is
provided with the professional maintenance engineers qualified in the company's
rigorous training and examination. The maintenance engineer's primary
responsibility is to provide the maintenance and repair of all instruments in the
area covered by the repair station, assists the agency and liaison office on
customer training, provide the users with comprehensive technical support,
manages the repair parts from the headquarters, reportstimely to the
headquarters about the instrument fault conditions, gives guidance and training
on our liaison officers for the operation and installation work.
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